All orders are sent to the fulfillment center for dispatch within 3-5 working days after the order is placed. Visit our shipping page for more information.

Yes, you can track your order via 17Track by using the tracking number that you will receive via email upon order shipment. We also occasionally ship via Express/USPS/DHL, but the tracking number does not directly to the postal service.

Free standard shipping on all orders worldwide.

View our shipping page for more information on costs and transit times.

We will gladly refund you for any merchandise that does not fit your needs, as long as the product is returned within 30 days, unused, and in the original packaging. You are responsible for all shipping charges. When we receive the item, we’ll refund you for the product cost. View our refund policy for more information.

Please go to "My Account", sign in, and click the Review previous orders link to learn the status of your order.

If you receive a damaged item, please give us a call or email, and let us take care of it for you. We will gladly replace any damaged item or refund you for the cost of that item (whichever option you prefer).

Special requests can be made in the comment box upon checkout. For example, please notify us when your delivery would be time-sensitive.

Yes. We offer quantity discounts on most of our products.Should you require very large quantities, please email on support@oirlv.com.